Perhaps this @comethelp Twitter profile is a fake but it’s been around for a while so if it’s not official it’s surprising it hasn’t been removed by now. The content, or rather lack of, suggests that it is a genuine account but one that’s been forgotten.
Whether an official Comet account or not it provides an good example of how a Twitter profile can create a bad impression. The main problem is lack of updates with only one tweet this year. Whilst the account it named @comethelp the lack of activity doesn’t suggest that Comet is particularly helpful.