Top tweets from Philips Support UK

Twitter is increasingly used by UK businesses to provide customer services. This can include resolving issues, obtaining feedback or answering queries. As Twitter is real time companies can react quickly to improve a customer’s experience.

Philips Support UK, the customer services account of Philips in the UK interacts and engages with its customers really well on Twitter through its @philipscare_uk account.

Here are some examples of how Andrea from the social media team interacts with customers:

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